Returns & Exchanges
Our Return Policy
At Swayam Vasthram, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return process.
Return Window
- 7 Days from the date of delivery for returns
- 7 Days from the date of delivery for exchanges
- Items must be unused, unwashed, and in original packaging with all tags intact
Non-Returnable Items
- Customized or altered sarees
- Items purchased during final sale promotions
- Gift-wrapped items (unless defective)
How to Initiate a Return
- Go to your Orders page
- Click "Get Support" on the order you wish to return
- Our team will arrange a pickup within 2-3 business days
- Refund will be processed within 5-7 business days after we receive the returned item
Refund Process
Refunds are processed to the original payment method. For card payments, please allow 5-7 business days for the amount to reflect in your account after the refund is initiated.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or full refund at no extra cost.
Need Help?
For any return or exchange queries, reach out to us via our Contact page or call us at +1 9472738380.